Here for health, here for help.
When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. Check out all your health plan has to offer.
- Manage your plan
- Manage your care
- Health Care 101
Digital tools and online resources
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
Access your plan easily.
With www.myuhc.com, you’ve got your own personalized health hub built to help you manage your health plan 24/7. Search for a doctor, find and price the network care you need, view claims details, refill your prescriptions, manage your financial accounts and so much more.
Once you are a member, please register and learn more at www.myuhc.com.
Get on-the-go access.
The UnitedHealthcare® app helps you find care options in your network, see claim details and view progress toward your deductible, share your digital health plan ID card, log in with Touch ID® and even talk to a doctor by video 24/7 without leaving the app.
Access your vision plan easily.
fedvip.myuhcvision.com®is our easy-to-use, self-service vision member website gives you access to your benefits and eligibility, answers to frequently asked questions, locate a provider, access online offers and services, print a member ID card if you'd like to have one, and much more.
Access your dental plan easily.
www.myuhcdental.com/fedvip is our easy-to-use, self-service dental member website gives you access to your benefits and eligibility, answers to frequently asked questions, locate a provider, access online offers and services, print a member ID card if you'd like to have one, and much more.
Member Resources
So what happens next? Learn how to get started using your benefits and taking charge of your health, from tools to help you choose a doctor and manage costs, to knowing where to find care - all in one spot.
All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.
Get more from your health plan with these member resources and services designed to help support you on the journey to your best health.
Resources for healthier living
Talk to an advocate
Connect with an advocate over the phone, via myuhc.com® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fits your needs.
Advocates are available Monday through Friday during business hours.
Here for health, here for help | UHCFeds.com
Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.
Behavioral Health Solutions
Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.
Members can learn more by calling the toll-free member phone number on your ID card or visiting liveandworkwell.com.
Learn more about preventive care
A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.
Enjoy life tobacco free
Quit tobacco for good with Quit For Life®, which provides the tools and 1-on-1 support to help you overcome cravings and withdrawals. The program includes access to a personal Quit Coach®, the Quit For Life app, Text2Quit℠ text messages, an online course and, based on eligibility, quit medications.
Upon becoming a plan member, you can enroll for the Quit For Life program at myuhc.com.
The Quit For Life® program provides information regarding tobacco cessation methods and related well-being support. Any health information provided by you is kept confidential in accordance with the law. The Quit For Life program does not provide clinical treatment or medical services and should not be considered a substitute for your doctor’s care. Participation in this program is voluntary. If you have specific health care needs or questions, consult an appropriate health care professional. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room.
Have fun and get healthier
Rally® is a personalized digital experience designed to help you make small changes that may help improve your health. With missions built to help improve your diet, fitness and mood, you’ll earn Rally Coins that you can use to donate to the charity of your choice.
Plan members can get started by logging in to myuhc.com®.
Rally® Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.
Lose weight, feel great
Real Appeal® is a weight loss program designed to help you lose weight and keep it off. From personalized 1-on-1 coaching to a Success Kit with simple steps toward transformation to an app with tracking tools and more, Real Appeal gives you up to a full year of support.
Want to consult with a medical professional to discuss treatment options?
Making decision about your health can be stressful, whether you’re trying to choose between treatment options or understand a diagnosis. Our Second Opinion service can help you make informed decisions by providing convenient access to personalized consultations with leading board-certified medical experts by phone or video.
Through 2nd.MD Second Opinion service, you'll have:
• Unlimited access to expert medical consultations from across the country.
• The ability to request a consultation 24/7.
• A designated care team coordinator guides you through the entire process, to follow up with you.
• Local physician referrals.
• An app enabling you to text a specialist Second Opinion is made available through a third-party vendor, 2nd.MD.
Second Opinion is made available through a third party vendor, 2nd.MD. The information provided through Second Opinion does not constitute medical advice and does not diagnose, treat or prescribe treatment of medical conditions. All information provided in connection with Second Opinion is for informational purposes only, and does not create a physician-patient treatment relationship. Information provided through Second Opinion does not substitute medical diagnosis or treatment from your treating physician, and you should discuss the information provided by Second Opinion with your treating physician before making any decisions. The Second Opinion service may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.
Support for parents whose infants are admitted to the NICU
Neonatal Resource Services (NRS) provides a dedicated team of experienced neonatologist & neonatal intensive care unit (NICU) nurses who can help ensure the right plan of care for the NICU infant and help facilitate a safe discharge home.
Members can take part in the NRS program by calling the member phone number on your ID Card.
The plan pays benefits under the Covered Health Care Service Category in your plan documents
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Feel like you again
Is orthopedic pain stopping you from doing what you love? We’re here to help if you’re looking for information and support to relieve spine or joint pain. The Spine and Joint Solution is already part of your benefits, so there’s no extra cost. Our dedicated orthopedic nurse team helps you find quality care so that you can get back to your favorite activities.
The Spine and Joint Solution program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The material provided through this program is for your information only. It is provided as part of your health plan. Program nurses and coaches cannot diagnose problems or suggest treatment. This program is not a substitute for your doctor’s care. Please discuss with your doctor how the program information is right for you. Your health information is kept confidential in accordance with the law.
Behavioral Health Virtual Visits
Connect with a provider from your mobile device, tablet or computer from the comfort of home. Costs and coverage may vary—please check your benefits for details. Behavioral health virtual visits provide quick and easy access to behavioral health professionals from your mobile device*, tablet or computer.
Use a behavioral health virtual visit for needs such as depression, anxiety, ADD/ADHD, addiction and mental health disorders and counseling.
Connect with a doctor now
Whether on your computer via myuhc.com® or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pinkeye, sinus problems and more.
A new option for specialty care
Specialist Management Solutions (SMS) is now available as part of your medical plan through UnitedHealthcare. An SMS Care Advocate can help schedule consults with most specialty providers, connect you with other benefit programs, and serve as a single point of contact throughout your health care journey.
We can help you find high-quality, lower-cost care. How? SMS partners with providers who perform procedures at an Ambulatory Surgery Center (ASC). ASCs are high-quality, convenient, and may be alternatives to hospitals. This service is voluntary and provided at no additional cost to you.
We’ll be there for you from start to finish.
Speak to a Care Advocate today by calling 1-800-932-1376 or visiting specialistmanagementsolutions.com
Disease Care
Get access to the nation’s leading health care facilities.
If you have a special condition, our Centers of Excellence network provides help finding a doctor and medical center as well as help with understanding your illness.
The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.
Asthma Management
Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.
New members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/asthma to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Bariatric Resource Services Program
Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services program. Our nurse care managers will be there to help you along the way. Gain access to high-quality specialty care from top providers at leading regional bariatric programs, Lifestyle Change Management, and Personalized Clinical Management.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/brs.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Cancer Resource Services
Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/cancerprograms.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Congenital Heart Disease Resource Services
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.
Health Plan 101
Health care can be a pretty complex thing to understand. With Health Plan 101, we've gathered educational material to help you learn more, get answers to questions and discover all your health plan has to offer.
Health plan 101 video
Our Health plan 101 video explains the basics of how health plans work. Understand the difference between deductible and coinsurance, along with your options for where to go for care. It's health care made simple.
Receive benefit and wellness news.
Benefit Awareness News® is a quarterly eNewsletter designed to help you take full advantage of your health benefits and make informed health care decisions.
New plan members can register on myuhc.com.
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